Privacy Policy

1. Introduction & Scope

Welcome to Turning Stone Casino. This Privacy Policy governs all services, online slots, live dealer tables, sportsbook betting options, mobile web applications, and promotional systems offered through Turning Stone Casino across regulated United States jurisdictions including New Jersey (NJ), Pennsylvania (PA), Michigan (MI), Connecticut (CT), West Virginia (WV), Delaware (DE), and Rhode Island (RI).

By creating an account or accessing services on Turning Stone Casino, you acknowledge and agree to the information handling practices described in this document.

2. Information We Collect

To deliver real-money online casino and sports betting services legally and securely, Turning Stone Casino collects specific categories of user information:

• Personal Identity Information: Legal name, date of birth, residential address, email address, phone number, and Social Security Number (SSN / Tax ID) for Know Your Customer (KYC) identity verification.
• Financial & Payment Information: Payment card numbers, bank account numbers, e-wallet account details, deposit limits, withdrawal records, and transaction histories.
• Geolocation & Device Data: Precise GPS coordinates, IP address, device hardware models, browser specifications, and location verification logs mandated by state gaming authorities.
• Gaming & Behavioral Activity: Slot game play logs, sports wagers placed, win/loss stats, session lengths, bonus redemptions, and customer support communications.

3. How We Use Collected Data

Data gathered by Turning Stone Casino is utilized strictly for lawful gaming operations:

• Verifying legal gambling age (21+) and preventing underage access.
• Processing deposit transactions, withdrawal payouts, and progressive jackpot payouts smoothly.
• Fulfilling statutory Anti-Money Laundering (AML) and Countering Financing of Terrorism (CFT) requirements.
• Preventing bonus fraud, syndicate wagering, multi-accounting, and automated bot usage.
• Delivering tailored promotional offers, $5,000 welcome bonuses, and VIP loyalty rewards.
• Improving web application speed, server uptime, and customer service resolution times.

4. Data Sharing & Third-Party Vendors

Turning Stone Casino never sells or rents personal customer data to third-party marketing companies. Data may be shared strictly under confidential contracts with:

• Licensed banking institutions and payment processing partners handling payouts.
• Certified game software developers (e.g., NetEnt, Microgaming, Evolution Gaming) to render gaming content.
• State gaming enforcement divisions, sports regulatory bodies, and law enforcement agencies when mandated by law.
• Independent third-party game auditing firms (e.g., eCOGRA, iTech Labs) to verify RNG fairness.

5. Data Security & Encryption

We deploy bank-grade 256-bit SSL (Secure Sockets Layer) encryption, enterprise firewall protection, and multi-factor authentication (MFA) to safeguard all personal and financial data stored on Turning Stone Casino servers.

6. Your Privacy Rights & Contact Information

You maintain the right to inspect your personal records, request corrections to inaccurate information, or request account closure (subject to mandatory legal audit retention periods). For privacy inquiries, please contact our Data Protection Officer at [email protected].